Effective Date: June 1, 2024

1. Introduction

Welcome to KJ Limousine Services. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data, including through our SMS communication services.

2. Information We Collect

We may collect the following information when you use our services:

Personal Information: Your name, phone number, email address, and other contact details.
Booking Details: Information related to your limousine reservations, including pick-up and drop-off locations, dates, and times.
Communication Data: Information you provide through SMS or MMS communications, including messages, responses, and related metadata.
Payment Information: Credit card details or other payment information required to process your transactions.
Website Usage Data: Information about your interactions with our website, including IP addresses, browser types, and access times.

3. How We Use Your Information

We use your information to:

Provide and manage our limousine services.
Communicate with you regarding your bookings, including confirmations, updates, and reminders.
Respond to your inquiries and requests.
Process payments and prevent fraudulent transactions.
Improve our services and customer experience.
Comply with legal obligations and resolve any disputes.

4. SMS Communication

By providing your phone number, you consent to receive SMS communications from us related to your bookings and other service-related information including booking confirmations, updates and promotional offers. Message frequency varies. Standard message and data rates may apply. You may opt out of receiving SMS messages at any time by following the unsubscribe instructions included in the messages, texting STOP, or by contacting us directly.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our services, such as SMS communication services, payment processors, and IT support, as long as those parties agree to keep this information confidential.
Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored in secure environments and is only accessible by authorized personnel.

7. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of receiving marketing communications, including SMS messages.
Request the restriction or cessation of data processing.
Contact us with any questions or concerns about our privacy practices.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.