Airport Pick Up Procedure

  • Standard arrival
    1 hour wait time is allowed from the time flight is landed

  • Work or study visas and new immigrants arrival
    Please advise our office at the time of booking if you need to apply work or study visas, or if you are new immigrants

Domestic Arrivals:

  • Welcome to BC Vancouver!
    Upon exiting the aircraft please proceed to your designated baggage carousel
  • On level 2 arrivals, your chauffeur will be waiting with a paging board bearing your name in bold
  • NOTE: It is possible to exit on level 3 departures, but one should proceed via either escalator or elevator to level 2 arrivals to connect with the chauffeur

International Arrivals:

  • Welcome to BC Vancouver!
    Upon exiting the aircraft first proceed to immigration
  • Collect your luggage at the baggage carousels
  • Then proceed through customs
    You will then enter the International Reception Lobby (IRL). Where the chauffeur will be waiting immediately on your right with a paging board bearing your name in bold.

Please contact our office immediately at 604-377-1618 (24 hours) should any problems arise.