Cruise Terminal Pick Up Procedure

Canada Place (Door D Pickup Area) Provided by KJ Limousine



Please review the instructions below to meet your chauffeur after your cruise.
If you experience any difficulty locating your chauffeur, please contact us at 604-377-1618

Canada Place Cruise Terminal (Vancouver)

  • Procedure:  Procedure: After disembarkation, proceed to collect your luggage, then continue through customs and immigration.
  • Direction: Follow signs for "Limousines, shuttles & private tours (Door D)" inside the terminal
  • Meeting Point: Exit through Door D and proceed to the Limousine Dispatch Booth
  • Check-in: Check in with the Port Attendant and provide your name, confirming KJ Limousine as your service provider.
  • Vehicle Dispatch: Once checked in, your chauffeur will be notified by the port dispatch system and will proceed to the passenger pickup zone
  • Wait Time: Your vehicle will arrive at the pickup area in approximately 8-10 minutes.
  • Visual Reference: Please refer to the photos below showing directional signage to Door D, Door D entrance, limousine dispatch booth and pickup area.
  1. Proceed to Door D
  2. Door D Entrance
  3. Check-in At Limo Dispatch Booth
  4. Waiting Area & Dispatch Screen
Important Information
  • Pickup Process: All cruise terminal pickups are coordinated through a dispatch system (not curbside meet & greet)
  • Wait Time: Vehicles typically arrive within 8–10 minutes after check-in
  • Emergency Contact: 604-377-1618

Please contact our office immediately at 604-377-1618 (24 hours) should any problems arise.